Shipping policy
Last Updated: October 2, 2026
At Cassiavera, we are committed to providing a smooth, reliable, and convenient shopping experience. We carefully process every order and work to ensure that your products arrive safely and on time.
Shipping Destinations
We currently ship to:
- United States
- Canada
- United Kingdom
Shipping availability may vary depending on the product and destination.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Orders placed on weekends or holidays may begin processing on the next business day.
Standard Shipping
Our current standard shipping option is:
Standard Shipping — 5–8 Business Days
Standard shipping is currently FREE where available.
Delivery times are estimates and may vary depending on the destination, carrier, weather, holidays, and other circumstances.
International Shipping
For customers in Canada and the United Kingdom, delivery times may vary due to customs processing, local carrier delays, weather, holidays, and other circumstances outside our control.
Customers may be responsible for applicable customs duties, import taxes, VAT, or other charges imposed by their destination country.
Tracking Information
When tracking information is available, it will be sent to the email address associated with your order.
Please allow some time for tracking information to update after the package has been shipped.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.
Delivery Delays
Cassiavera is not responsible for delays caused by shipping carriers, customs, weather, holidays, incorrect addresses, natural events, service interruptions, or other circumstances beyond our reasonable control.
If you believe your package is delayed or lost, please contact us:
Email: wadudking182@gmail.com
Contact Information
Cassiavera
1951 Wilbur Ave
Vero Beach, FL 32960
United States
Email: wadudking182@gmail.com